Sunderland

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Help and Contacts

In this section:

Staying Active Home Safety Telecare, Alarms and Assistive Technology Team Adult Social Care The Community Equipment Service Support with Public Transport in Tyne and Wear Sunderland Carers Centre Stop Smoking, Drug and Alcohol Support Service Cost of Living Support and Benefit checks Electric, Gas, Dampness and Mould Support Affordable Food Ready Meal Services Memory and Dementia Support Vision, Hearing and Sensory Support Community Nurse, Occupational Therapist, Physiotherapist Services and Social Prescribing

Cost of Living Support and Benefit checks

You can find information on where to get free advice and guidance on welfare support, debt, and housing matters, plus help with food (such as from local food banks).

Please find below useful links, relevant resources and contact information. All links open in a new window and may include links to websites, videos, and PDF files for downloading and printing.

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Welfare Rights Service

Citizens Advice Sunderland provides a city-wide adviceline service, available 7 days a week, offering free financial resilience checks, information, advice and guidance on welfare benefits, debt and housing matters.

Phone: 0808 278 7950

More about the Welfare Rights Service

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Lightning Reach

The Lightning Reach portal is a free online service that can help you find and apply for financial support from different places. This can include grants, funding from your local council and help with your bills, all in one place.

Phone: 0800 234 6798
Email: hello@lightningreach.org

Visit the Lightning Reach Website

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Age UK Sunderland

We offer a free and confidential information and advice service for older people, their families and carers. 

Phone: 0191 514 1131 / 0191 565 904 (10:00 -16:00) 

Age UK Money and legal factsheets

Visit the AgeUK Sunderland Website

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Stop Loan Sharks

If you think you may have borrowed from a loan shark and need confidential support, 

Phone: 0300 555 2222
WhatsApp: 07700 102773

Visit Stop Loan Sharks Website

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More on this website

Visit our Information and Advice section
Visit our Staying Active section
Visit our Home Safety section
Visit our Help and Contacts section 
Start your online Self-Assessment

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We include external links to other organisations and partners to provide you with additional information and support. These websites are managed by their own organisations, and Steady On Your Feet isn't responsible for their content or accessibility. We carefully select links from reliable sources, but always check that any information or advice suits your own circumstances. For more details, visit our External Links and Content page.

Help and Contacts

Find contact details for help and support available in your local area

About Steady On Your Feet

Steady On Your Feet is delivered in partnership with Sunderland City Council and local health services in the Sunderland area to help you stay active, safe and independent.

Please note that the information included on this website is not meant to replace the advice of your GP and other health professionals.

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